TopikTalk
게시:
The number you call for help while living in Korea depends on your purpose. Use 112 to report to the police, and 119 for fire, rescue, or emergency medical assistance. The starting point is 1345 for inquiries regarding residence and immigration, and 1330 is the starting point for inquiries regarding tourist information and interpretation support. To avoid confusing the helpline number with the emergency dispatch number, save the number and its purpose in your phone contacts.
Pre-made contact cards
Write down the street address of your current home or dormitory, building/number, school/work contact information, and trusted emergency contact information. In unfamiliar places, look for clues that explain the location, such as names of nearby buildings, entrances, and road signs. Saving your home address in Korean will help you explain it in tense situations.
Information to be conveyed over the phone
First, tell them where you are and what help you need, and provide any information you may have as the call handler asks questions. If Korean is difficult for you, briefly ask for the language you can use. Language assistance and consultation times vary depending on the number and service, so it is recommended to check the official information regularly. In times of emergency, do not delay reporting the emergency by waiting for an unconfirmed interpreter connection.
Distinction from daily consultation
For non-urgent inquiries, such as visa documents or tour reservations, contact the relevant consulting agency with conditions and dates. Do not post personal identification numbers or financial information unnecessarily through text messages or public bulletin boards. When sharing contact cards with family, please include only the information needed. This guidance is for identification purposes only, and on-site safety measures and emergency response follow guidance from emergency agencies.
Sources · Checked: 2026-09-09
서울시 · 안전·신고
https://global.seoul.go.kr/hmpg/finf/elsi/safe/contPageDetail.do?conts_no=C75758A7C0F74288AB6780ADB68A41EB
법무부 · 외국인종합안내센터 1345
https://www.immigration.go.kr/immigration_eng/1862/subview.do
한국관광공사 · 1330 관광통역안내
https://english.visitkorea.or.kr/svc/contents/infoHtmlView.do?menuSn=454&vcontsId=140643